Maximum RAM

[ahmadizza37]

Hello, I see that my laptop has 2 channels of 8gb ram and the total ram I use is 16gb. I want to upgrade my ram. How much the maximum ram size for my laptop? Thank you

[CharlieItuah1]

Your system's RAM can be upgraded to a maximum of 16GB. I looked through a couple of websites and saw that 16GB is the limit.

[Paul_Tikkanen · Accepted solution]

Hi, @ahmadizza37 

If your notebook has two memory chips for a total of 16 GB, you can probably install 2 x 16 GB of DDR4-3200 memory if you want, since your notebook has an AMD Ryzen 5th generation processor.

Notebooks with a discrete graphics adapter only have one memory slot and the max memory is 1 x 16 GB (see chapter 1 of the service manual for the memory upgrade info).

You can do this to see how much memory your notebook can actually support.

1. In the search box, search for cmd and click Run as administrator.

This will open the command prompt.

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

There, it will show the maximum RAM capacity your PC's motherboard can support.

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

See chapter 5 of the service manual for the memory removal and replacement procedure.

Maintenance and Service Guide (hp.com)