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HP Recommended
Sectre X2 (2017)
Microsoft Windows 10 (64-bit)

What is the maximum size Micro SD card that I can use in the newly released Spectre X2 (2017).  I put in a 256 GB card and got no indication that it could read the card.

 

The card I used was a Samsung microSDXC  UHS-I card.     class 10 4K ultra HD.    read up to 95 and write 90

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Greetings @ck12074,

 

Thanks for the post, 

 

I understand that your computer is not reading a Micro SD card on your computer, is that right?

Not to worry, I will be glad to assist you. 

May I know the exact product number of your computer? Click here. Please do not share the serial number of your computer.

Is the card working on any other computer?

Are there any unknown devices listed in device manager?

 

Recommend you try the steps suggested in this HP Article and let me know how it goes. 

 

Keep me posted. 

Chimney_83
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Greetings @ck12074,

 

Thanks for the post, 

 

I understand that your computer is not reading a Micro SD card on your computer, is that right?

Not to worry, I will be glad to assist you. 

May I know the exact product number of your computer? Click here. Please do not share the serial number of your computer.

Is the card working on any other computer?

Are there any unknown devices listed in device manager?

 

Recommend you try the steps suggested in this HP Article and let me know how it goes. 

 

Keep me posted. 

Chimney_83
I am an HP Employee

HP Recommended


HP Spectre X2 (2017)

Y3U25AV   

I7

8GB RAM

 

I just reinstalled it and it found the card and started working.  I had tried earlier several times.  I'm going to leave the drive in the slot.  I will write again if it stops working.

 

thanks for your reply.

 

 

 

HP Recommended

Thanks for the reply and glad that the issue is resolved.

 

Please do post your technical queries on our Forums for assistance. 

Chimney_83
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.