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‎11-24-2019 05:37 PM

HP Recommended
Product: HP Envy x360 15m-ds0023dx
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I just received an HP Envy x360 15m-ds0023dx laptop that came configured with 8GB of memory (2 x 4GB memory dimms).

 

The owners manual lists two part numbers for support memory dimms - 4GB and 8GB:

 

Description Spare part number
8-MB, SODIMM, DDR4-2400, 1.2-V 862398-855
4-MB, SODIMM, DDR4-2400, 1.2-V 862397-855

 

This provides an option to physically configure the laptop with a total of 8GB or 16GB of memory by matching two of the same dimm capacities in a two dimm configuration.

 

My question is - Could I install two 16GB SODIMM modules for a total of 32GB of memory?  Would the system physically support 32GB's?  Or is there a BIOS support/configuration limitation that will only limit a maximum of 16GB of memory?

 

Thank you in advance.

 

 

 

 

 

 

 

1 REPLY 1

‎11-24-2019 06:04 PM

HP Recommended

Hi:

 

According to the crucial memory report for your PC, they say you can install 2 x 16 GB in your model.

 

https://www.crucial.com/usa/en/compatible-upgrade-for/HP-Compaq/envy-x360-15m-ds0023dx

 

The service manual states 2 x 8 GB for a total of 16 GB is supported.

 

http://h10032.www1.hp.com/ctg/Manual/c06267280

 

Crucial is usually right.

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