• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Hp 14-DF0023CL I3-8130U
Microsoft Windows 10 in S Mode

Hello everyone,

I intend getting a laptop: 

Hp 14-DF0023CL I3-8130U

Its configurations are:

  • Screen Size : 14 in
  • •Native Screen Resolution : 1920 x 1080
  • •LED Backlit Display : Yes
  • •Processor Type : Intel Core i3-8130U
  • •Processor Cores : 2
  • •Processor Speed : 2.2 GHz
  • •Processor Cache : 4 MB
  • •Hard Drive Capacity : 128 GB
  • •RAM Size : 4 GB
  • •RAM Type : DDR4
  • •RAM Speed : 2400 MHz
  • •Graphics Card : Intel UHD Graphics 620

I would like to know whether I can upgrade the ram of this laptop before purchase. I have gone through the manual and I saw MEMORY IS NON-CUSTOMER ACCESSIBLE/NON-UPGRADEABLE. Now, another part of the manual is giving upgrade options. It appears to be confusing. I have checked the answers from previous questions and is not yet clear to me.

 

So, 

1. I would like to know what MEMORY IS NON-CUSTOMER ACCESSIBLE/NON-UPGRADEABLE means

2. Is there another memory slot to upgrade my RAM to 8gb.

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Believe it or not I actually bought that same laptop and upgraded it to 8 gb memory and an SSD for use in my office. Best deal I found on a FHD screen laptop with an Intel Core processor. The upgrade made it a very zippy useable machine. The non-customer upgradeable means technically HP does not really want you opening it. We cannot give you 100% assurance but this Forum has operated for years on the representation from HP people who are involved in this Forum that upgrading RAM, wi-fi or the storage will NOT void the warranty. You WILL be responsible if any damage is done and we have every now and then heard a horror story that someone who had done an upgrade had problems getting the warranty recognized when a problem unrelated to the upgrade later surfaced. So having been duly advised the best we can do, post back if you want specific upgrade help but I can tell you first-hand it is not that hard to do. Upgrading is not for the meek. 

View solution in original post

2 REPLIES 2
HP Recommended

Believe it or not I actually bought that same laptop and upgraded it to 8 gb memory and an SSD for use in my office. Best deal I found on a FHD screen laptop with an Intel Core processor. The upgrade made it a very zippy useable machine. The non-customer upgradeable means technically HP does not really want you opening it. We cannot give you 100% assurance but this Forum has operated for years on the representation from HP people who are involved in this Forum that upgrading RAM, wi-fi or the storage will NOT void the warranty. You WILL be responsible if any damage is done and we have every now and then heard a horror story that someone who had done an upgrade had problems getting the warranty recognized when a problem unrelated to the upgrade later surfaced. So having been duly advised the best we can do, post back if you want specific upgrade help but I can tell you first-hand it is not that hard to do. Upgrading is not for the meek. 

HP Recommended
Thank you very much Mr. Huffer. I will give the laptop a try and if there is any technical issue beyond me and beyond countless search on Google for solution, I will share my experience here. Thank you once again
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.