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HP Recommended
HP Pavilion 15-au030wm
Microsoft Windows 10 (64-bit)

.Memory Bank Configuration - Which is Which?  How do I tell which one is bank 0 and which one is bank1 as I believe you have to have bank 0 filled?  I want to test the system with only one DIMM at a time to isolate and/or confirm the issue, but don't know which bank top put the one in and which to leave empty for a test.   Why - I believe I may be having intermittent issues with one or both memory stick DIMMS (all kinds of squirrelly issues and BSODs, sometimes mentioning memory, sometimes not).  I've run many tests for other hardware, memory tests, updated drivers, etc. to no avail.  The documentation I've found so far on HP site is all generic about memory and replacing it - no help.  I've already got the back off and the DIMMs sitting o the desk, just need to know which bank to put one in to start testing because the case is not easy to keep putting on and off.  Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

It does not really matter which slot you put the RAM in. I do not know which is 0 and 1 or 1 and 2

Naturally, you could put one RAM in and start the PC and run a program such as CPU-Z to see which slot is which. Go to tab SPD and you will see which slot has the RAM in it.

 

You have performed HP diagnostics at boot to see if there are any Hardware failures, you can run complete system tests.

https://support.hp.com/in-en/document/c03467259

You can also run the tests at boot:

Turn off the PC by holding the power button. Turn on PC and continuously keep pressing ESC until the startup menu appears and then press F2 to enter diagnostics. Try the fast test.

 

Many BSOD and other issues could have to do with drivers. Have you tried reinstalling Windows to see if the problems persist?

 

Hope it helps,

David

 

View solution in original post

2 REPLIES 2
HP Recommended

Hi,

It does not really matter which slot you put the RAM in. I do not know which is 0 and 1 or 1 and 2

Naturally, you could put one RAM in and start the PC and run a program such as CPU-Z to see which slot is which. Go to tab SPD and you will see which slot has the RAM in it.

 

You have performed HP diagnostics at boot to see if there are any Hardware failures, you can run complete system tests.

https://support.hp.com/in-en/document/c03467259

You can also run the tests at boot:

Turn off the PC by holding the power button. Turn on PC and continuously keep pressing ESC until the startup menu appears and then press F2 to enter diagnostics. Try the fast test.

 

Many BSOD and other issues could have to do with drivers. Have you tried reinstalling Windows to see if the problems persist?

 

Hope it helps,

David

 

HP Recommended

Thanks!  I've started the test w one DIMM and we'll see what happens.  

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