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‎11-16-2020 07:02 AM

HP Recommended
Product: Spectre x360 Convertible 13-ae013dx
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I ran the UEFI diagnostic test on my computer, and received memory error code pxg66f-96waa1-mfpw3g-40k103.

Does this indicate I need to replace some of the memory in my computer? Is this even possible in this model?

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-16-2020 07:10 AM

HP Recommended

Hi:

 

It appears that your notebook's memory is soldered to the motherboard, and the motherboard would have to be replaced to fix the problem.

 

16 GB LPDDR3-1600 SDRAM (onboard)

 

Onboard means non-removable.

 

https://support.hp.com/us-en/document/c05809809

 

Chapter 1 of the service manual indicates the same thing, and there is no procedure to remove or replace the memory.

 

http://h10032.www1.hp.com/ctg/Manual/c05811755

View solution in original post

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1 REPLY 1

‎11-16-2020 07:10 AM

HP Recommended

Hi:

 

It appears that your notebook's memory is soldered to the motherboard, and the motherboard would have to be replaced to fix the problem.

 

16 GB LPDDR3-1600 SDRAM (onboard)

 

Onboard means non-removable.

 

https://support.hp.com/us-en/document/c05809809

 

Chapter 1 of the service manual indicates the same thing, and there is no procedure to remove or replace the memory.

 

http://h10032.www1.hp.com/ctg/Manual/c05811755

Was this reply helpful? Yes No
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