Memory Test Failure ID

[darren_lichty]

Due to some issues I have been having with my laptop, I decided to run through the hardware diagnostics from UEFI. I am getting some periodic errors on the memory test. Not every run of the memory test fails, but I periodically get the following failure IDs at times. I am running tests now to see how often these come up.

Module 2:   U8FNXG-A80B7V-XD7U3F-40PU03

Module 1 :  U8FNXG-A80B7V-XD7U3F-40FG03

Can anyone tell me the cause / meaning of those failure IDs?

I have searched around the internet, but couldn't find any details.

Your help would be greatly appreciated!!

[Paul_Tikkanen · Accepted solution]

Hi:

The error reports generated by the codes simply indicate Memory Module 1 Failure, Memory Module 2 Failure.

Nothing more specific than that.

What I recommend you do is to run the Windows memory diagnostics test.

If the memory truly needs to be replaced, the report will let you know that in less than 10 seconds or so after you run it by indicating there is a problem with the memory and to contact your PC manufacturer.

The problem is...it won't tell you which memory chip is bad.

You would have to remove each chip and run the memory test on each one individually.

How To Run Memory/Ram Test In Windows 10 Diagnostic Tool - YouTube

You may have to buy two new memory chips if you keep getting those failure codes.

Below is the link to the service manual, where you can find the memory removal and replacement procedure.

Maintenance and Service Guide HP ENVY x360 15 Convertible PCIMPORTANT! This document is intended for...

[darren_lichty]

Thanks Paul!

I am running through testing each stick individually using MemTest86.

Appreciate the guidance!

[Paul_Tikkanen]

You're very welcome.