Memory Upgrade Intel Pentium Silver N5000 15-bs2xx 4GB Memory

[DannyH1107]

I am finding conflicting information about this computer. I have read that the memory is upgradeable to 32GB in one place and in another that it has a 4GB memory chip and can't be upgraded. 

It is the HP Laptop 15-bs2xx Intel Pentium Silver N5000

Currently with 4GB memory 

System SKU 4ND16UA#ABA

When checking memory maximum In Command Prompt  it  appears as 16777216   2

Does it have two memory slots? Can it take up to 32gb of memory, two 16gb cards? Or can it only go 16gb's, two 8gb cards? Or does it only have one memory slot? If so will that take 16gb?

If so which Memory cards do I purchase and at what Mhz?

Thank you 

[Paul_Tikkanen]

Hi:

Chapter 1, pages 2 & 3 of the service manual indicates that the notebooks with the Pentium N5000 processors have one memory slot and the max the slot can support is 1 x 4 GB.

HP 15 Laptop PC (Intel)HP 15g Laptop PCHP 15q Laptop PC Maintenance and Service Guide

I disagree with the total memory capacity listed in the manual.

The notebook should support 1 x 8 GB of DDR4-2400 memory.

The Intel specs indicate the Pentium N5000 processor can support 8 GB of memory.

Intel Pentium Silver N5000 Processor 4M Cache up to 2.70 GHz Product Specifications

The Crucial memory report for your notebook also indicates your notebook has one memory slot and can support 1 x 8 GB of memory.

HP - Compaq HP 15-bs289wm | Memory RAM & SSD Upgrades | Crucial.com

Some of the circuitry on the motherboard is there for a second memory slot, which is why you are getting that false reading of 2 memory slots.

I recommend that you purchase the 8 GB DDR4-2400 memory chip that Crucial indicates is compatible with your notebook.

Also since you have to open the notebook up to replace the memory, now is the time to consider replacing the 2.5" mechanical hard drive with a better performing 2.5" solid state drive (SSD).