• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎09-03-2019 03:54 PM - edited ‎09-03-2019 03:59 PM

HP Recommended
Product: Hp Envy 15t-ae100

I have 8GB of RAm, how high can I go on my HP Envy 15t-ae100?

 

Also, the 8 GB of RAM already installed, is it just 1 stick I have inside... or 2 of 4  GB of RAM.    This will make a difference in what I buy, since if it's 1 stick that's 8 GB and I can go up to 16 GB, then, I'll just buy 1 that is 8 GB to install.

2 REPLIES 2

‎09-03-2019 04:10 PM

HP Recommended

@judyaz 

 

From my memory, I said it is a CTO machine therefore only you know it has 1 x 8GB or 2 x 4GB. You can use the following tool to see RAM on each slot

 

   https://www.cpuid.com/softwares/cpu-z.html

 

As you can see: my machine has 8GB in a single slot

 

   singleRAM.png

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎09-03-2019 04:16 PM

HP Recommended

Banhien, thank you! I will download this tool to look.  

 

Also, how do I tag you as you tag me?  I tried @banhein and it doesn't do anything.

 

Are you able to look at my post about "Noise"?  I tried with the other HP person said... but it doesn't help.  I hope you could help me.  I want to fix my computer since I am starting med school soon and don't want to be the girl with the loud computer in class.

 

Thank you!

Judy

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.