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HP ProBook x360 435 G8 Notebook PC (470V9AV)

We purchased a ProBook x360 G8 last year, which comes with 8 GB memory.

 

The product specs indicate this is upgradeable to 32GB max, and lists these options for memory configuration:

- 32GB = 2 x 16GB

- 16GB = 1 x 16GB

- 12GB = 1 x 4GB + 1 x 8GB

- 8 GB = 1 x 8GB or 2 x 4GB

- 4GB = 1 x 4GB

 

Firstly, as it comes with 8GB, it could have 1 x 8GB or 2 x 4GB already. I guess I'll find out for sure when I open the case...

 

Secondly, I am wondering if this list is just a sample of what's supported, or if it's all that's supported? i.e. if it has 1 x 8GB already, can I add 1 x 16GB to give 24GB in total, or is that unsupported? Or if it has 2 x 4GB already, can I replace 1 x 4GB with 1 x 16GB to give 20GB in total, or is that unsupported?

 

Thirdly, does it have to be HP RAM specifically that we use, or is any DDR4-3200 SDRAM supported? The HP web site lists a 16GB DDR4 3200, but it's out of stock. It also has a list price of AU$210, whereas you can pick up a stick of 16GB DDR4 3200 Kingston RAM for AU$65.

 

Finally, if it's OK to use other RAM, what brand would be recommended?

 

Thanks for any help!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.