Memory check failed

[Elangokk]

My laptop stuck at preparing automatic repair. So I ran a system test. It failed in memory quick check

failure I’d  : MCQ6XL-7SC970-MFPWLK-40MS03

product I’d : T0D96UA#ABA

 memory module 1 : bottom slot 1 left.

so I replaced the ram to the other slot.

it failed again in memory module 2 : bottom slot 2 right

what should I do now? Buy a new ram?

[CherylG]

If the memory failed in both slots-yes,replace it with new.

[Elangokk]

It failed again with new RAM too. What i have to do now.

[AmateurBook]

Try just one stick at a time, first in one slot and then the other.

Unfortunately the memory controller of your processor might be toast. I have seen it where a processor can only handle a limited amount of memory.

You didn't specify the amount in GB of your memory. What is that for both your original RAM and the new RAM?

[Elangokk]

Old one. Sk hynix 8gb 2Rx8 pc3l 12800$ 11 13 f3
Hmt41gs6bfr8a - pb no aa 1539

Newone sk hynix 8gb 2Rx8 12800 $ 11 12 f3
Hmt41gs6afr8a pb no ab 1414.

I tried inserting only one stick (new one)

I am confused here. Did i bought a wrong one from amazon?

[Elangokk]

Can someone please respond for this issue? Thanks

[AmateurBook]

SK Hynix is a good brand and rarely fails. Did your original SK Hynix memory work for a long time?

I assume you have an Intel processor. If so, download, install, and run the IPDT (search on "Intel Processor Diagnostic Tool" and choose the link from intel.com). Look for any errors, but especially ones regarding the memory controller.

Make sure the sticks are firmly seated.

Do you know anyone with a laptop for a swap-test, in other words, they put your memory in their laptop? Any laptop that accepts DDR3-1600 memory would suffice.

[Elangokk]

The old one works for 3 year
I have intel i7.

I dont have a spare laptop for swap.

How to run this tool when your laptop fails during startup.
Is there any way to run this tool as bootable device.

[AmateurBook]

Sorry, I forgot your laptop has boot problems.

Did you try inserting a Microsoft Windows disc (7, 8.1, or 10) and see if the laptop can run the testing tools on the CD-ROM?

The problem is that your laptop's problem could be due to a few different sources: bad memory, bad processor memory controller, bad memory sockets, and probably some others.

It's possible you have not firmly seated the memory. I have seen that myself, where one stick seats perfectly and another does not. Remove and reseat the memory, then start the PC. Do it twice.

You don't know if your memory is good. The only way to know that is to try it in another laptop. You can either ask a friend for a favor or pay a PC shop to do it, but the former is much cheaper.

This is what PC shops do. If a problem isn't obvious, they start testing components. PC shops would have an old laptop for swapping processors.

[Elangokk]

Hi,

I have run MEMTest64 on my laptop. it didnt throwed any error.  all the four test passed without any error.

where do i get the microsoft windows disc do they provide a disc when i bought the laptop?