Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Hp omen x 17 ap045tx 17
Microsoft Windows 10 (64-bit)

My omen laptop boots finely and I do browsing without any issues

But while playing games like 1-2hrs sometimes 30mins, the blue screen of death appears sorting some problems and restarts my laptop again, first I thought it was a drivers update issue or OS issue, but everything is fine, I updated every drivers, but the problem exists while playing games or sometimes rarely bsod appears, mainly while gaming 

I used to fix the problem but it was unsuccessful 

finally I made a hp pc hardware diagnostics UEFI process, everything passed expect the memory test

its shows me 

MEMORY QUICK CHECK: FAILED

FAILURE ID: U4XMX9-96H9SK-MFPW2J-40BR03

PRODUCT ID:3WV14PA#ACJ

MEMORY MODULE 1 BOTTOM - SLOT 1(left)

 

how to fix this problem 

please try to help

 

 

 

 

3 REPLIES 3
HP Recommended

Hi:

 

To fix the problem, you will have to replace the faulty memory module.

 

Below is the link to the service manual for your notebook, where you can find the memory module removal and replacement procedure.

 

http://h10032.www1.hp.com/ctg/Manual/c05808729

HP Recommended

 I want to change the RAM right bro 

Please prefer me the compatible ram for my laptop

what should I buy

HP Recommended

Hi:

 

Below is the link to the Crucial memory report for your notebook.

 

They sell compatible memory in many countries.

 

https://www.crucial.com/usa/en/compatible-upgrade-for/HP-Compaq/omen-x-17-ap045tx

 

If you can't buy directly from them, enter the part number of the memory module you are interested in another retailing website such as Amazon or eBay.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.