Memory test

[Newversion]

Memory test hard drive check language exit 

 

 

[Newversion]

What can I do 

[VikramTheGreat]

Hi @Newversion,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your HP PC is stuck on a screen that says something like: Memory Test | Hard Drive Check | Language | Exit, it means your system has booted into the HP PC Hardware Diagnostics UEFI environment. This usually happens when:

• The system can’t find a bootable device (e.g., due to a failed hard drive or corrupted OS).
• You manually entered diagnostics by pressing F2 or Esc during startup.

1. Run the Hard Drive Check

• Use the arrow keys to select Hard Drive Check and press Enter.
• If the test fails, your hard drive may be damaged or disconnected.
• If it passes, the issue may be with the operating system or boot configuration.

2. Run the Memory Test

• Select Memory Test to rule out RAM issues.

3. Exit and Try Booting Again

• Select Exit and see if the system attempts to boot into Windows.
• If it still fails, you may see a message like “Boot device not found”.

4. Check BIOS for Boot Device

• Restart the PC and press F10 to enter BIOS.
• Go to Boot Options and check if your hard drive is listed.
• If not, the drive may be disconnected or dead.

5. Reinstall Windows (if drive is detected)

• If diagnostics pass but the system won’t boot, you may need to reinstall Windows using a bootable USB.

I hope this helps.

Take care, and have an amazing day!
 

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Regards,

VikramTheGreat