• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎07-10-2019 06:21 AM

HP Recommended
Product: 14-ce05xx
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I have read or seen somewhere that a BIOS update is required in order to upgrade the memory installed in a 14-ce05xx laptop.

 

This laptop has a single SODIMM slot and is currently fitted with an 8GB DDR4-2400 module and I would like to upgrade this to 16GB, but I am always wary about changing something like the BIOS if not needed - if it ain't broke don't fix it!

 

The installed BIOS is version F.05, so will F.05 support installing a 16GB module?

 

The HP support web site shows F.07 and F.17 available with F.17 supporting Win10 release 1903 that I am now using. Has anyone installed F.17 and was it a positive experience?

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-10-2019 06:39 AM

HP Recommended

Hi,

It supports 16GB of DDR4 2400MHz RAM no matter what BIOS is installed. (for the whole series of those notebooks)

The RAM will run at 2133MHz

Example:

https://www.crucial.com/usa/en/compatible-upgrade-for/HP-Compaq/pavilion-14-ce0000ne#MEMORYFilters

 

Even if the service manual mentions a BIOS update, it is not necessary

On page 71 of service manual, you can see how to install RAM

http://h10032.www1.hp.com/ctg/Manual/c06248869

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎07-10-2019 06:39 AM

HP Recommended

Hi,

It supports 16GB of DDR4 2400MHz RAM no matter what BIOS is installed. (for the whole series of those notebooks)

The RAM will run at 2133MHz

Example:

https://www.crucial.com/usa/en/compatible-upgrade-for/HP-Compaq/pavilion-14-ce0000ne#MEMORYFilters

 

Even if the service manual mentions a BIOS update, it is not necessary

On page 71 of service manual, you can see how to install RAM

http://h10032.www1.hp.com/ctg/Manual/c06248869

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.