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HP Recommended
HP 15-db1xxx
Microsoft Windows 10 (64-bit)

Hi. I just got an  HP 15-db1xxx (product number 1N7N7EA#AB7).

I am wondering whether I have the option of increasing my RAM memory and by how much? I have installed 12GB and I was wondering whether 16GB or 32GB would be possible. I did not manage to work out if this is possible via the HP Support Assistant

Thanks

K.

 

1 REPLY 1
HP Recommended

Hi:

 

Below is the link to the Crucial memory report for a very similar model to yours.

 

Memory RAM & SSD Upgrades | hp - compaq | hp 15-db series | HP 15-db1028nq | Crucial EU

 

According to the report you can install 2 x 16 GB of memory.

 

Here are the specs to the above model...

 

HP Notebook - 15-db1028nq Product Specifications | HP® Customer Support

 

Below is the link to the service manual...

 

Maintenance and Service Guide HP 15 Laptop PC

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