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Hello o have a Hp Pavilion x360 . Can I upgrade the memory and what’s the max ? I also need a battery recommendation as well as that needs to be replaced . Thanks 

HP Pavilion x360 m Convertible

Model 14m-baOTldx

ProdID 1KT47UA#ABA

SN# 8CG7281SBP

Warranty lylyOy

1 REPLY 1
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Hi:

 

Your notebook can support 2 x 8 GB of DDR4-2400 CL17 memory.

 

The 12 GB maximum memory indicated in the service manual is incorrect.

 

Maintenance and Service Guide HP Pavilion x360 14m Convertible PCIMPORTANT! This document is intende...

 

The parts list for your notebook indicates that it came with 1 x 8 GB of DDR4 memory, so you can install another DDR4-2400 8 GB memory chip in the empty slot.

 

The parts list has the battery part number and description for the battery your notebook uses:

 

HP PartSurfer

 

HP does not sell the battery you need for your notebook, so the only suggestion I can offer would be to do a search by the HP 916811-855 battery part number on Amazon, eBay or laptopbatteryexpress.com and find a compatible aftermarket battery that references the HP part number.

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