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‎03-26-2020 06:39 PM

HP Recommended
Product: HP Laptop 15-db0xxx
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I want to upgrade my laptop from 4GB to at least 16GB. Where's the best place to buy the RAM and is 16GB the limit?

 

Thanks! 

3 REPLIES 3

‎03-26-2020 06:50 PM

HP Recommended

@doc_nelson 

 

Before we can help, we need to know what EXACTLY is your HP 15-db0xxx ? Please use the following instructions to find out the model/product of your machine:


    https://support.hp.com/us-en/document/c03754824

               or

    https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).


Regards.

BH
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‎03-26-2020 09:12 PM

HP Recommended

The only other number I can find, other than the serial number is 7XN35UA#ABA.

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‎03-31-2020 08:49 AM - edited ‎03-31-2020 08:50 AM

HP Recommended

Hello again,

Why am I finding it so difficult to find out the correct memory cards to buy to upgrade my RAM from 4GB to 16 or better?

Like I said, the laptop model is 15-db0xxx and the product number is 7XN35UA#ABA. Can you please advise or maybe steer me to someone who can?

Thanks,

Bruce

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