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‎10-27-2018 10:31 AM

HP Recommended
Product: Model 17-by0063cl
Operating System: Microsoft Windows 10 (64-bit)

I would like to upgrade the memory in my HP laptop model 17-by0063cl. Where can I find the manual so I can open laptop to access the memory?

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-27-2018 12:08 PM

HP Recommended

You compare your specs with the specs listed in the manual for the PC models with the same specs as yours.

 

For example: Your model has an Intel 8th gen processor.

 

Models with the 8th gen processors can have 2 x 8 GB of DDR4-2400 memory.

 

The 'Memory is non-customer accessible/non-upgradeable' note means that the memory upgrade is supposed to be done by an authorized service center.  If you think you can do the upgrade yourself without breaking anything in the process, then go for it.

 

The memory removal and replacement procedures can be found in chapter 6, starting on page 40.

 

 

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3 REPLIES 3

‎10-27-2018 10:38 AM

HP Recommended

Hi:

 

See the Maintenance and Service Guide on the User Guides section for your notebook's model series...

 

https://support.hp.com/us-en/product/hp-17-by0000-laptop-pc/20395856/manuals

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‎10-27-2018 11:03 AM

HP Recommended

A lot of model numbers are listed, not my specific one. It also says memory is not upgradable. Can this be true? I have 8G DDR with 16G Optane. I was hoping to upgrade to 16G DDR with Optane

Was this reply helpful? Yes No

‎10-27-2018 12:08 PM

HP Recommended

You compare your specs with the specs listed in the manual for the PC models with the same specs as yours.

 

For example: Your model has an Intel 8th gen processor.

 

Models with the 8th gen processors can have 2 x 8 GB of DDR4-2400 memory.

 

The 'Memory is non-customer accessible/non-upgradeable' note means that the memory upgrade is supposed to be done by an authorized service center.  If you think you can do the upgrade yourself without breaking anything in the process, then go for it.

 

The memory removal and replacement procedures can be found in chapter 6, starting on page 40.

 

 

Was this reply helpful? Yes No
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