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‎03-08-2021 12:09 AM

HP Recommended
Product: Spectre
Operating System: Microsoft Windows 10 (64-bit)

My Realtek Microphone array doesn't work in Zoom (or Tencent VooV Meeting) despite working in general settings. 

I've tried updating using the automatic updates for windows and also tried installing a 2017 version of Intel SST drivers for the array. No change. 

1 person had the same question
1 REPLY 1

‎03-11-2021 06:22 AM

HP Recommended

@Romeshg

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Did you make any changes on the settings of your PC prior to the issue?
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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