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‎09-21-2019 12:00 PM

HP Recommended
Product: HP Notebook 15-ba082nr
Operating System: Microsoft Windows 10 (64-bit)

I am trying to find updates the the Microsoft Store but it’s not working. I click on “downloads and updates” then I click on “get updates” and I keep getting an error message. The message says “Something went wrong, 0x80860010”. I tried a troubleshoot and it said a problem was found but not fixed. The problem is hanging or crashing apps. Please help me!!

1 person had the same question
2 REPLIES 2

‎09-21-2019 04:01 PM

HP Recommended

@dream_girl11 

 

Windows Store is a product from Microsoft, not HP. Please try the following discussion

 

   https://answers.microsoft.com/en-us/windows/forum/all/error-code-0x80860010-on-windows-10-apps-store...

 

Regards.

BH
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‎09-22-2019 03:54 AM

HP Recommended

run 'sfc /scannow' in power shell[admin] and restart.

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