Missinf device drivers

[Gelso]

Hello! I'm having troubles updating my device drivers. 

Under "other devices" in my device manager, "bus controller" and "PCI device" report a code 28 error, and won't let me update the driver because it cannot find them.

These are the IDs

BUS Controller: 

PCI\VEN_1022&DEV_790B&SUBSYS_790B1022&REV_4A
PCI\VEN_1022&DEV_790B&SUBSYS_790B1022
PCI\VEN_1022&DEV_790B&CC_0C0500
PCI\VEN_1022&DEV_790B&CC_0C05

PCI Device:

PCI\VEN_10EC&DEV_5229&SUBSYS_80B5103C&REV_01
PCI\VEN_10EC&DEV_5229&SUBSYS_80B5103C
PCI\VEN_10EC&DEV_5229&CC_FF0000
PCI\VEN_10EC&DEV_5229&CC_FF00

Could someone please link me to where I can download them? I tred looking for them online myself but I'm not sure which are the right ones for my device.

Thank you in advance!

[Paul_Tikkanen]

Hi:

Download and install the W10 64 bit AMD chipset driver from the link below and restart the PC.

That will install the SMBus controller

970 Drivers & Support | AMD

For the second device (SD card reader), download, unzip and run the setup application from the first file at the link below...

Card Reader Solutions > Card Reader Controllers Software - REALTEK

[Gelso]

I tried but whenever I try to install the AMD chipset driver I get a BSoD error and the PC restarts

[Paul_Tikkanen]

Hi:

Sorry that happened to you and I don't know why that would be.

I have removed only the smbus controller driver from the chipset installation package I posted, zipped it up and attached it below.

You will need to manually install the driver as follows...

Download and unzip the attached file to its folder.

Do not do anything with the files in the folder.

Go to the device manager.

Click on the SMBus controller needing the driver.

Click on the driver tab.

Click on Update driver.

Select the 'Browse my computer for drivers' option, and browse to the driver folder you unzipped.

Make sure the Include subfolders box is checked and the driver should install.

Then restart the PC.

[Gelso]

Thank you so much, this looks like it worked! 

Honestly I don't know why my PC crashes almost every time I run the AMD installer... for the same reason I haven't been able to update my graphics card drivers. If I try to update them via the AMD program I get an error, and if I try via HP driver it says I already have the most recent version, even though I know I don't because the release date of the last update for those drivers is more recent the the one I have. And for the reason my graphic card has not been working well (error 43)

Do you think updating them manually like I did for the chipset driver would work? And if that's the case, do you think you could estract the file I need like you did with the chipset driver? I'm sorry but I just don't know how else it could work lol

AMD Radeon (TM) R7 M360

PCI\VEN_1002&DEV_6900&SUBSYS_80B5103C&REV_81
PCI\VEN_1002&DEV_6900&SUBSYS_80B5103C
PCI\VEN_1002&DEV_6900&CC_038000
PCI\VEN_1002&DEV_6900&CC_0380

AMD Radeon R7 Graphics

PCI\VEN_1002&DEV_9874&SUBSYS_80B5103C&REV_C4
PCI\VEN_1002&DEV_9874&SUBSYS_80B5103C
PCI\VEN_1002&DEV_9874&CC_030000
PCI\VEN_1002&DEV_9874&CC_0300

[Paul_Tikkanen]

You're very welcome.

Yes, you should be able to manually update the graphics drivers too.

Since your notebook has the switchable graphics, I recommend you use the HP driver.

It looks like this file is the latest one from your notebook's support page.

Driver - Notebook HP Pavilion - 15-ab126nl (ENERGY STAR) | Assistenza clienti HP®

I see that it has driver support for both of those GPU's because I used 7-Zip to extract the file into its driver folder.

If you have already run the file, it will have created a file folder located in C:\SWSetup\sp134379.

You can try manually installing the graphics drivers the same way as you did for the smbus controller but browse to that driver folder location.  Do it for both GPU's.

If you have not tried this file or deleted it and would need to run it again, instead of blowing up your PC which seems to happen when you run these AMD files as you indicated, use the free 7-Zip file utility like I did to extract the file into its folder name.

7-Zip

After you install 7-zip right click on the sp134379.exe file you downloaded.

Select 7-zip from the list of items on the menu.

Have 7-Zip Extract to: and let it extract the file into its folder name (sp134379).

Then you can manually update the graphics drivers by browsing to the location of the folder that was created by 7-zip, which should be in the same place the file was saved to.