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‎01-20-2017 01:22 AM

HP Recommended
Product: HP Prolient DL80 Gen9
Operating System: Other

Hi,

 

My HP Prolient HP Prolient DL80 Gen9 Server has 2 HDD but when booted it shows only Disk 0 When I goto Computer Management, Device Manager I get Missing Base system Device Driver message.
Installed OS Windows Server 2012 at the server HP Prolient HP Prolient DL80 Gen9.
Any help?
Which driver to install?
Or what could be the issue if not the missing drivers.

 

 

Some info below : Properties of Device (that may help)

 

Hardware Ids:

 

PCI\VEN_103C&DEV_3306&SUBSYS_3381103C&REV_06

PCI\VEN_103C&DEV_3306&SUBSYS_3381103C

PCI\VEN_103C&DEV_3306&CC_088000

PCI\VEN_103C&DEV_3306&CC_0880

 

 

Compatible ids:

 

PCI\VEN_103C&DEV_3306&REV_06

PCI\VEN_103C&DEV_3306

PCI\VEN_103C&CC_088000

PCI\VEN_103C&CC_0880

PCI\VEN_103C

PCI\CC_088000&DT_1

PCI\CC_088000

PCI\CC_0880&DT_1

PCI\CC_0880

 

 

 

3 people had the same question
2 REPLIES 2

‎01-20-2017 01:32 AM

HP Recommended

Your Storage Controller Driver is available on the Support page:

http://h20566.www2.hpe.com/hpsc/swd/public/readIndex?sp4ts.oid=7500990&swLangOid=8&swEnvOid=4138

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
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‎01-20-2017 04:15 PM

HP Recommended

Hi, @Pavel6 :

 

You need the iLO 3/4 Management Controller Driver Package for Windows Server 2008 to Server 2012 R2 for that device...

 

http://h20566.www2.hpe.com/hpsc/swd/public/detail?sp4ts.oid=7500990&swItemId=MTX_e196fcb67e1941de959...

 

[Manufacturer]
%HewlettPackard% = HewlettPackard, NTamd64

[HewlettPackard]

[HewlettPackard.NTamd64]
%iLO3.CORE.Device% = hpqilo3core, PCI\VEN_103C&DEV_3306&SUBSYS_3309103C
%iLO3.CORE.Device% = hpqilo3core, PCI\VEN_103C&DEV_3306&SUBSYS_330E103C
%iLO4.CORE.Device% = hpqilo3core, PCI\VEN_103C&DEV_3306&SUBSYS_3381103C
%iLO4Aux.CORE.Device% = null_driver, PCI\VEN_103C&DEV_3306&SUBSYS_1979103C
%iLO3.IPMI.Device% = null_driver, PCI\VEN_103C&DEV_3302&SUBSYS_3309103C
%iLO3.IPMI.Device% = null_driver, PCI\VEN_103C&DEV_3302&SUBSYS_330E103C
%iLO4.IPMI.Device% = null_driver, PCI\VEN_103C&DEV_3302&SUBSYS_3381103C

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