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HP Recommended
Elitebook 2740P
Microsoft Windows 10 (64-bit)

Hi,

 

I'm using HP Elibook 2740 P with Windows 10 Pro 64 Bit and looking for missing driver for my notebook.

 

The missing driver is as follows:-

 

1. Base System Device,

Location : PCI bus 68, device 6, function 2

Information :

Device PCI \VEN_1180&DEV_0843&SUBSYS_7007103C&REV_14\4&1b934fc8&0&32F0 requires further installation.

 

2. Unknown device

Location : on PCI Express Root Complex

Information :

Device ACPI\HPQ0004\3&b1bfb68&0 requires further installation.

 

Appreciate assistance on this.

 

Best regards,

 

Rafiz

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Try installing the Windows 7 driver which should work for the 

 

Ricoh Media Card Reader Driver

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-elitebook-2740p-tablet-pc/4145567/swIt...

 

The other driver you need is for the 3d driveguard, try this driver:

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

 

 

Hope it helps,

David

View solution in original post

3 REPLIES 3
HP Recommended

Hi,

Try installing the Windows 7 driver which should work for the 

 

Ricoh Media Card Reader Driver

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-elitebook-2740p-tablet-pc/4145567/swIt...

 

The other driver you need is for the 3d driveguard, try this driver:

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

 

 

Hope it helps,

David

HP Recommended

Thank you for your help.

 

The solutions you provided solve the issue. 

HP Recommended

Your welcome.

 

Let us know if you need any further help.

 

All the best,

David

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