Missing boot logo

[NikolaG]

I recently upgraded BIOS in my laptop with latest version from the HP product page. Everything went well, except that HP logo that shows up during boot disappeared. Now every time when I turn on laptop, I get black screen with spinning wheel before Windows 10 login screen shows. Is there a way get that HP logo back?

[NikolaG]

Anyone?

[asmita6658]

@NikolaG

 
Greetings!

 
Welcome to the HP Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, the computer goes to a blank screen before the login.

Don't worry, I'm here to help! Let's try these steps -

1) Shutdown the computer. 
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears. 
3) Press F11 once for System Recovery. 
4) Choose the Keyboard Layout. 
5) Click on Troubleshoot. 
6) Go to Recovery Manager and click on System Restore. 
7) Choose a Restore point or a Restore date when the computer was working fine. 
😎 Click on OK to initialize the System Restore.

Download and install the BIOS update from this link.

Let me know how that goes.

To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the purple "Thumbs up". 

Have a great day!

[NikolaG]

So I tried System Restore and it didn't help. BIOS version from that link is the same version that I installed when I lost logo. Any more suggestions?

[asmita6658 · Accepted solution]

@NikolaG

Thanks for replying. Please try restoring the BIOS and check if that fixes the issue -

1) Shutdown the computer.

2) Hold down the Windows and B button together while the computer is still turned off.

3) Turn on the computer and continue to hold the Windows and B button until a BIOS Recovery screen appears.

4) Follow on-screen instructions and click on OK.

Let me know.

[NikolaG]

OK, it seems that this has solved the problem. Thanks for your help.

[KrazyToad]

@NikolaG

It looks like you were interacting with @asmita6658, but he is out for the day. I'm KrazyToad & I'm at your service. 

I'm glad you got this issue sorted out.

Do visit our HP Forums and drop us a message anytime you need help

Thank you 

[SofiaML]

Hello community!

If you are having any difficulty restoring your computer's BIOS, the following video may help you:

Restore the BIOS on HP Computers

SofiaML
HP Support Community