Missing driver(s) and unknown device in/for G6 notebook (Windows7)

[gregorx_kr]

Hi Everyone,

I have a Pavilion g6-2213ea notebook and I'm not able to find right driver(s).
To be honest I can't even sort out/identify what device I have problem with.

The notebook initially came with Windows 8 but I installed Windows 7 Pro 64-bit.
As HP does not officially provide support for Win7 I would be very grateful for any help.

Hardware Id:
AMDUSB30\ROOT_HUB30&VID_1022&PID_7812&REV_0003&SID_1849103C

I would appreciate any feedback and help.
Let me know if you need more information.

Thank you
&
Kind Regards

/gregor

[banhien]

Hi,

That is for USB 3.0. Please use auto detect from the following link

        http://support.amd.com/en-us/download

Regards.

[gregorx_kr]

Hi.

Thank you for help.

Unfortunatelly it didn't help.
I run AMD auto-detect some time ago, as first try...

Meantime I noticed that 2 USB ports (on the left side) seems to not work.
Whatever device I connect to them - sysem does not see it at all.

Third USB port (on right side) works properly.

Any clue?

[Paul_Tikkanen · Accepted solution]

Hi, @gregorx_kr

To be specific, you need this driver...1st one on the list.  Install and restart the PC...

http://support.amd.com/en-us/download/desktop/legacy?product=legacy4&os=Windows%207%20-%2064

[gregorx_kr]

YES!!!

That helped.

Thaaank you a lot!!

Best regards

/gregor

[Paul_Tikkanen]

You're very welcome.