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‎02-23-2019 02:11 PM

HP Recommended
Product: HP Notebook
Operating System: Microsoft Windows 10 (64-bit)

i uninstalled a driver under dislpay drivers but i don't remember what it is called and i can not find it. I can not put my computer to sleep or change the brightness.

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-24-2019 11:56 AM

HP Recommended

Hi:

 

You would need to reinstall this driver...

 

https://ftp.hp.com/pub/softpaq/sp82001-82500/sp82032.exe

View solution in original post

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7 REPLIES 7

‎02-23-2019 03:22 PM

HP Recommended

Hi:

 

You have to reinstall the graphics driver for the specific model notebook you have from the support page.

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‎02-24-2019 10:42 AM - edited ‎02-24-2019 10:48 AM

HP Recommended

Which one should i get off of the HP site?

https://support.hp.com/us-en/drivers/selfservice/hp-15-ba000-notebook-pc-series/10862317/model/13386...

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‎02-24-2019 11:21 AM

HP Recommended

Please let me know the full model number or product number of your notebook.

 

The product number can be found on the same label as the serial number.

 

Please do not post the serial number.

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‎02-24-2019 11:47 AM

HP Recommended

Product Number: X7T78UA#ABA

Model Number: 15-ba009dx

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‎02-24-2019 11:56 AM

HP Recommended

Hi:

 

You would need to reinstall this driver...

 

https://ftp.hp.com/pub/softpaq/sp82001-82500/sp82032.exe

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‎02-24-2019 12:00 PM

HP Recommended

I will let you know when it or if it works

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‎02-24-2019 12:32 PM

HP Recommended

it worked

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