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- Notebook Hardware and Upgrade Questions
- Missing drivers Windows 10 HP-2730p
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10-11-2016 08:07 AM
After my upgrade from Win 7 to 10 I'm missing a couple of drivers.
In Device manager they are grouped as follows :
- Other Devices
- Base system device
- Fingerprint Sensor
- PCI Serial Port
- PCI Simple Communications Controller
- Unknown Device
Please advice how to solve this.
Solved! Go to Solution.
Accepted Solutions
10-11-2016 12:44 PM
Hi:
Use the W7 drivers...
Base system device:
This package contains the Ricoh Media Card Reader Driver for the supported notebook/laptop models and operating systems. The Ricoh Media Card Reader driver provides support for the following media: Memory Stick, xD-Picture Card, MMC, SD, and SmartCard.
ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45112.exe
Fingerprint Sensor:
This package contains the driver for the AuthenTec Fingerprint Sensor in the supported notebook models and operating systems. NOTE: To use a fingerprint to logon to a Microsoft Windows, Microsoft Windows Vista, or Microsoft Windows 7 notebook, the HP ProtectTools Security Manager Suite version 4.00 is required.
ftp://ftp.hp.com/pub/softpaq/sp47501-48000/sp47729.exe
PCI Serial Port & PCI Simple Communications Controller:
This package provides the Intel Active Management Technology (AMT) driver for the supported notebook/laptop models and operating systems.
ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45131.exe
Unknown Device:
This package provides the HP 3D DriveGuard software for supported notebooks that are running a supported operating system. HP 3D DriveGuard protects the hard drive by "parking the heads" if the notebook is accidentally dropped or is abruptly impacted by another object.
10-11-2016 12:44 PM
Hi:
Use the W7 drivers...
Base system device:
This package contains the Ricoh Media Card Reader Driver for the supported notebook/laptop models and operating systems. The Ricoh Media Card Reader driver provides support for the following media: Memory Stick, xD-Picture Card, MMC, SD, and SmartCard.
ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45112.exe
Fingerprint Sensor:
This package contains the driver for the AuthenTec Fingerprint Sensor in the supported notebook models and operating systems. NOTE: To use a fingerprint to logon to a Microsoft Windows, Microsoft Windows Vista, or Microsoft Windows 7 notebook, the HP ProtectTools Security Manager Suite version 4.00 is required.
ftp://ftp.hp.com/pub/softpaq/sp47501-48000/sp47729.exe
PCI Serial Port & PCI Simple Communications Controller:
This package provides the Intel Active Management Technology (AMT) driver for the supported notebook/laptop models and operating systems.
ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45131.exe
Unknown Device:
This package provides the HP 3D DriveGuard software for supported notebooks that are running a supported operating system. HP 3D DriveGuard protects the hard drive by "parking the heads" if the notebook is accidentally dropped or is abruptly impacted by another object.
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