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- Missing heat-sink for CPU in laptop?

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11-26-2021 12:10 PM - edited 11-26-2021 12:11 PM
I just opened my hp omen 15ax225nd to replace my SSD and I saw a shiny piece of hardware exposed which I just found out to be the CPU of my laptop. According to the manual there should be a heat sink on top of it which I find very weird. This laptop has been purchased from the official HP website and it has never been opened up before. Is the fact that the heat sink is missing a bad thing for my CPU? I have been using it for years like this without knowing this.
11-26-2021 01:33 PM
That shiny piece is actually its heat sink
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11-26-2021 04:28 PM - edited 11-26-2021 04:29 PM
omen 15 heatsink
This is from the service manual of your laptop. Do you have 2 fans in your laptop? Not sure of the configuration of heatsink and number of fans if your laptop does not have a dedicated nvIDIA GPU. Posts like yours should have a photo uploaded, help would be a lot faster.
17-cp0097er
HP Envy 27-b014
11-27-2021 08:47 AM
First off, my bad that I used the word heatsink. I have no idea why I mentioned a heatsink since it's most surely not the heatsink. The part I am talking about is the red enclosed part in the attached figure. The piece that should be mounted in the screw holes is missing.