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‎04-24-2021 04:03 AM - edited ‎04-24-2021 04:05 AM

HP Recommended
Product: HP bs095nia
Operating System: Ubuntu LTS

When I connect other usb devices, after boot they work okay.

But when I connect a mobile device, the OS returns cannot enable may be the USB cable is bad? And yet when I connect using the same USB cable at machine boot up it is recognized perfectly

Happens even on Windows 10 with the latest updates 

4 REPLIES 4

‎04-24-2021 07:06 AM

HP Recommended

What mobile device? Please you have to tell us exactly what you are trying to do, particularly with Linux and there is a good chance we are going to tell you your question will have a better chance of being resolved in a Linux Forum. 

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‎04-28-2021 03:54 AM

HP Recommended

It's a Tecno Spark 5 Pro

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‎04-28-2021 09:49 AM

HP Recommended

OK a phone. When you plug in the phone does it ask you to allow access to files or otherwise set usb preferences for the phone?

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‎04-28-2021 10:20 AM

HP Recommended

It just charges the device. But was working perfectly in the past.

 

On checking dmesg -w it shows the cable is bad,

 

Even with a brand new data cable.

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