• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎10-20-2024 04:53 AM

HP Recommended
Product: HP Pavilion 15-cs2013na

I am struggling to find the part number for the battery in my laptop. Can anyone confirm which battery I have?

HP 15-cs2013na is model#. productID is 7GV34EA#ABU

 

Thanks in advance.

Category:
1 REPLY 1

‎10-20-2024 06:12 AM

HP Recommended

Chapter 3 of the service manual for your notebook indicates that two batteries are used in the model series.

 

Maintenance and Service Guide HP Pavilion 15 Laptop PC

 

4-cell 68 Whr    HP part # L32654-005

3-cell, 41 Whr   HP part # L11119-855

 

Enter your notebook's serial number in the search window at the link below and it should provide the battery description used in your notebook.   The part number may be different so refer to the corresponding part number in the service manual.

 

HP PartSurfer

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.