• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Notebook 15t-dy100 CTO
Microsoft Windows 10 (64-bit)

What type of RAM (now 16 GB) y want 32 GB 

1 REPLY 1
HP Recommended

Hi:

 

Chapter 1 of the service manual on your notebook's user guides page indicates the max memory is 2 x 8 GB.

 

HP Notebook 15t-dy100 CTO - Setup and User Guides | HP® Support

 

I recommend you run this command to see if it is possible to install more than 16 GB of memory.

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

If the report indicates that you can install 32 GB of memory, this should be a compatible 16 GB memory chip for your notebook:

 

Crucial 16GB DDR4-3200 SODIMM | CT16G4SFRA32A | Crucial.com

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.