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09-18-2023 04:35 PM
Hi:
Chapter 1 of the service manual on your notebook's user guides page indicates the max memory is 2 x 8 GB.
HP Notebook 15t-dy100 CTO - Setup and User Guides | HP® Support
I recommend you run this command to see if it is possible to install more than 16 GB of memory.
1. In the search box, search for cmd and click Run as administrator.
This will open the command prompt.
2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.
There, it will show the maximum RAM capacity your PC's motherboard can support.
The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.
If the report indicates that you can install 32 GB of memory, this should be a compatible 16 GB memory chip for your notebook: