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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Hello HP Support.
My laptop is stuck in a boot loop with no screen display and recently took it for a check at a repair shop. I was told one of my ICs is missing, which must have fallen out at some point. I was wondering if anyone might know the specifics of this chip to help me get a replacement. I have attached a photo highlighting the IC in question from a picture of my laptop online. Thanks.
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Unfortunately, your request is beyond the intended scope of the HP Community Forum.
The image is not close-up enough to see what you are describing.
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