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HP Laptop 17-by4xxx

I want to upgrade my 8gigs RAM (2x4) to 16gigs (2x8), but I can't find my motherboard specs. My max ram compatibility is 32 gigs, and I want to see if my motherboard supports 8 gig RAM modules for the 2 slots that I have. I looked on the product page for my computer, but there was nothing about the 881B motherboard I have.

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HP Recommended

HP only has a service manual for the original 17-by1xxx model series, so you will not find any motherboard information for the 17-by4xxx model series.

 

HP Laptop PC 17-by4000 (18B36AV) - Setup and User Guides | HP® Support

 

If the notebook has an Intel Core processor with 2 x 4 GB of memory, you can install 2 x 8 GB of memory or 2 x 16 GB of memory.

 

These should be compatible 8 GB and 16 GB memory chips for your notebook:

 

Crucial 8GB DDR4-3200 SODIMM | CT8G4SFRA32A | Crucial.com

 

Crucial 16GB DDR4-3200 SODIMM | CT16G4SFRA32A | Crucial.com

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