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HP Recommended
HP 2000-2c12NR 1.70ghz amd
Microsoft Windows 8.1 (64-bit)

Please my laptop's Motherboard charging integrated chip is burnt due to high voltage,  and now I need the diagram of the motherboard showing the Integrated chips and their ID on it so I can go on and find a replacement

4 REPLIES 4
HP Recommended

@Titemiloluwa

 

The best you can get is from page #15 of the following manual

 

           http://h10032.www1.hp.com/ctg/Manual/c03575298.pdf

 

Regards.

BH
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HP Recommended

$_57.JPG

 

This is what I'm talking about, this image for example

an IC on the other end of the board where the charger is connected got burnt and the IC is responsible for supplying power on the board.

In order to repair the board, changing the IC

I need to find a similar board which is the exact type of the laptop because the IC has an id on it a number :indifferent:

I have tried removing a different IC from another hp model but it's not working with my board maybe they aren't compatible or the number on the IC is different.

 

HP Recommended

The only solution to my problem is finding the exact type of the motherboard and get the id on the IC

HP Recommended

Hi,

 

HP won't publish those information. Please check PC Board section of the following list of parts:

 

         http://partsurfer.hp.com/Search.aspx?searchText=E0P69UA

 

Regards.

BH
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