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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
Unfortunately the HP Parts Store does not have information for your model and the Manual posted on your model's home page is for a slightly newer series with 8th gen processor and yours is 7th gen. The odds of finding a replacement motherboard for a price it makes any sense to pay are pretty slim.
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