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- Motherboard model number for laptop mode 16-a0025ne

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3 REPLIES 3
09-30-2024 11:24 AM
Go to the following link and enter the serial number (s/n) of the laptop and there you will see the part number of the motherboard
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10-01-2024 09:14 AM
This is the motherboard part number you should look up on the internet
L89685-004 | ASSY,BUIDS DSC GTX1650 4GB i5-10300H NT |
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