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HP Recommended

I am laptop HP Gaming model 16-a0025ne 

I need to know motherboard model number as I have issue and I need to request 

kindly support

3 REPLIES 3
HP Recommended

Hi @Aymanalansary 

 

Go to the following link and enter the serial number (s/n) of the laptop and there you will see the part number of the motherboard

 

HP PartSurfer

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HP Recommended

I did the steps however I couldn’t identify the motherboard part number 

laptop serial number is 5CD1186QWG

please support 

HP Recommended

This is the motherboard part number you should look up on the internet

 

L89685-004ASSY,BUIDS DSC GTX1650 4GB i5-10300H NT
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