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Message 1 of 2
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Motherboard not working

HP Recommended
Hp envy z360 convertible
Microsoft Windows 10 (64-bit)

Hi, I am facing issue on motherboard and its not power on. When I checked with hp care they confirmed motherboard have problem and can’t repair/ replace as it was US make laptop.

yes, I brought this laptop in US at Costco store. Now I moved to India due to my work life. 

Can I get support to resolve my issue ? 


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Message 2 of 2
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HP Recommended


We're just a bunch of part-time volunteers here providing community support to HP users.  We have no authority to intervene in, or override, anything that HP has already told you.  If they have said HP will not fix it, that is the situation.

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***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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