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HP Recommended
HP ENVY 17t-3200 CTO 3D Edition
Microsoft Windows 7 (64-bit)

I  have an HP ENVY 17t-3200 CTO 3D Edition which suffered a thermal event from overheat and burn out of GPU.  I had to replace the motherboard and it is now functional except for the missing product information in the BIOS at start up.  I have my CT number.  Help please?  Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Xrayvis,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

I reviewed your post and I understand that want to know how to tattoo the motherboard.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact HP phone support and they will assist you in this regard.

 

Here is how you can get in touch with the phone support.

 

Open link:  www.hp.com/contacthp/

Enter Product number or select to autodetects

Scroll down to “Still need help? Complete the form to select your contact options”

Scroll down and click on HP contact options – click on Get phone number.

 

Let me know how it goes and you have a great day!

 

If the solution provided helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Your feedback counts!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@Xrayvis,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

I reviewed your post and I understand that want to know how to tattoo the motherboard.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact HP phone support and they will assist you in this regard.

 

Here is how you can get in touch with the phone support.

 

Open link:  www.hp.com/contacthp/

Enter Product number or select to autodetects

Scroll down to “Still need help? Complete the form to select your contact options”

Scroll down and click on HP contact options – click on Get phone number.

 

Let me know how it goes and you have a great day!

 

If the solution provided helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Your feedback counts!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.