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‎05-12-2025 02:28 AM

HP Recommended
Product: HP Pavilion Plus 14 inch Laptop PC 14-eh0000 (56D76AV)
Operating System: Microsoft Windows 11

I have HP Pavilion Plus Laptop 14-eh0021TU Laptop (2022 model) which used to come with a 90W c type adapter, now the same model comes with a 65W adapter. My laptop is under extended warranty right now. If i replace the motherboard, will the replacement come with old 90W compatible hardware or the new 65W compatible. As I have got my 90W adapter twice already and the HP has discontinued 90W adapter. There is lot of confusion right now, please help me through this.

 

Also, please tell me what happens if i get my motherboard replaced. Does HP sends a brand new part or they send a refurbished part, which may be a repaired one of somebody else broken laptop.

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1 REPLY 1

‎05-12-2025 04:59 AM

HP Recommended

Best to contact the HP Service Center near you:

 

https://support.hp.com/in-en/help/service-center

 

They can answer questions about repair procedure. I believe you first have to get HP Service to authorize a motherboard replacement. I am sure a warranty repair will be done with new parts. 

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