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HP Notebook 15-dy1043dx

I have a HP Notebook 15-dy1043dx, purchased in October 2020, out of warranty. The motherboard/cpu is fried and would like to know the cost of replacing it (installation included). 

3 REPLIES 3
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@jmichaelt 

 

Its specs

 

           https://support.hp.com/au-en/document/c06655539

 

Part is N/A from HP

 

          https://partsurfer.hp.com/partsurfer?searchtext=192L0UA

 

Therefore I can't say how much, You can buy from other source such as Newegg, much cheaper.

 

Regards.

BH
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HP Recommended

Thanks for your reply @Banhien.

One follow-up question: Would I still be able to retrieve the Windows 10 operating system/license from HP, or is that an additional expense?

HP Recommended

@J-Michael-T 

 

You can NOT reuse Windows. New system board has new license key in BIOS which is included in its price.

 

Regards.

BH
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