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HP Recommended
HP laptop 15-ra0xx
Microsoft Windows 10 (64-bit)

Since I changed my HP laptop 15-ra0xx motherboard both the camera and Bluetooth have stop working. Please I want to ask these questions

(1) can changing of motherboard affect both Bluetooth and camera?

(2) both Bluetooth and camera are they inbuilt?

1 REPLY 1
HP Recommended

The camera is connected to the motherboard with a ribbon cable that goes up into the display assembly so it is not built in. Bluetooth is generally provided by the wireless card so if the bluetooth and wifi worked before and only the wifi does now it may well be a driver issue. 

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