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HP Wireless Mouse Z4000

For some reason my mouse has reversed it scroll function,

So now when I scroll up, it scrolls down

Anyone know how to fix that?

3 REPLIES 3
HP Recommended

Hello, @NekoB – Hope you are well 🙂
 

Thank you for becoming an HP Forum member. It is a fantastic location to get help from the community, get suggestions and find what has worked for others!

 

I see that the mouse is scrolling in the reverse direction on with your HP Mouse. This is actually a Windows 10 feature where you can change the mouse scrolling direction. Check the steps below:
 

  1. Go to Settings (keyboard shortcut: Windows + I) > Devices
  2. 2. Select Mouse & touchpad, and then turn off the setting Reverse scrolling direction.


Let me know if that helps!

Good luck 🙂
 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
HP Recommended

Yeah I tried that.

Only works for the touchpad unfortunately.

HP Recommended

Hello, @NekoB

 

Thanks for the update 🙂

 

I am not sure the issue is with the mouse. Try connecting a different mouse to the PC or connect the mouse to a different PC and check. Let me know the result. 

 

If the issue is not with the mouse, then try to restore the PC to a try and fix the issue. 

 

System Restore automatically creates restore points, a memory of the system files and settings on the computer at a particular point in time. Then, when you use System Restore to restore your computer to a point in time before an issue began, System Restore returns your computer to the files and settings from the restore point. Your personal files and documents are not affected.

Go to http://hp.care/2bS4d95 and follow the steps under “Restore your computer when Windows cannot start normally”.

 

If you need further assistance, please reply with the PC model and the operating system that you are using. 

 

Thanks, I'll watch for your reply!

Cheers 🙂

 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
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