Mouse hesitates or delays when I click

[Entity127]

Hello - the mouse is not working properly. When I right click, there is a 5-7 second delay before the menu/box opens. The pointer also freezes frequently. Is there is fix for this? Is it the mouse or the PC? Or both? Thanks so much. 

[Riddle_Decipher]

@Entity127 There are a few steps to resolve the issue, check them below:

1. Navigate to Settings > Devices > Mouse & Touchpad.
2. Now locate the Scroll Inactive Windows option and disable / enable it.
3. Try disabling and enabling this option a few times and check if the issue is resolved.

If the issue persists, try the below steps:

1. Go to Mouse & Touchpad settings like we showed you in the Solution 1.
2. Click Additional Mouse Options.
3. Next choose TouchPad Tab.
4. Click on Settings and go to Advanced Tab.
5. Locate the Palm Check Threshold and move it all the way to the left.

Set the touchpad to No Delay - To do this navigate to Mouse & Touchpad settings like we explained in the previous steps. Now find the Touchpad section and set the delay before clicks to No delay (always on).

A wireless mouse and keyboard opens a whole new can of worms regarding lag issues. Poor connections between your peripherals and computer are the most likely culprit. HP's support website suggests keeping the keyboard and mouse within one foot of the receiver. If that doesn't help, ensure that no other electronics sit between your peripherals and the receiver. Other devices can lead to interference with the signal, often causing performance delays and lag. HP specifically suggests moving computer speakers if they're in the way. Lastly, replace the batteries in both peripherals to ensure a low battery isn't the problem.

P.S: Welcome to HP Community 😉
 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.