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07-09-2021 01:27 PM - edited 07-09-2021 01:29 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help,
It sounds like hardware related issue with the Tablet, to fix this issue your computer needs to be serviced. As we have limited support boundaries in the support community as of now.
I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the Tablet physically. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
When you contact our support, provide them with your computer information such as product and model number, use this link to find it: http://support.hp.com/us-en/document/c03754824
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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