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‎06-18-2025 03:13 PM

HP Recommended

3 chromebooks all died on the same day x360s.  I tried a new battery and charger.  All 3 refused to charge and their batteries went to 0%.  All happeneded on the same day, june 17th, 2025.  

 

This cant be coincidence.  I need some advice or have to accept never buying hp again.  

 

 

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1 REPLY 1

‎06-20-2025 09:54 AM

HP Recommended

Hi @Rtbudzi,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

Could you please elaborate on what's happening with your devices? The more details you provide, the better we'll understand the problem and the faster we can resolve it! 

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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