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‎03-04-2019 10:08 AM

HP Recommended
Product: Convertible x360
Operating System: Microsoft Windows 10 (64-bit)

Im unable to connect more than one usb at a time in any port of my laptop. For example if i i h plugged externan mouse and it works properly. Now i want to plug usb drive it takes power but neither gives any response nor any notification.

1 REPLY 1

‎03-05-2019 02:12 AM

HP Recommended

Only use externally powered USB drives or use a dual USB power to external drive cable.   

 

I have an external USB hard disk enclosure that was delivered with such a cable.

 

External USB hard disks that have legacy hard disks inside that are not externally powered can cause problems 


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