-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Mute button led stuck at red and wlan button not working

Create an account on the HP Community to personalize your profile and ask a question
02-06-2020 10:50 AM
The mute button work but the led stuck at red.
The wlan button doesen't work and the led work.
I had update my laptop recently to windows 10 with clean installation.
Sorry for my English, I'm Italian.
Thanks in advance
Solved! Go to Solution.
Accepted Solutions
02-09-2020 10:24 AM
@Ang7649 Greetings from the HP Community!
Did you attempt to reinstall the Audio & wireless drivers? Or update it from the HP website?
(Click here to find and install it, if you haven't)
If the issue persists, I recommend you reinstall the drivers using the recovery manager:
CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.
(by the end of this document, all the issues should be resolved)
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
02-09-2020 10:24 AM
@Ang7649 Greetings from the HP Community!
Did you attempt to reinstall the Audio & wireless drivers? Or update it from the HP website?
(Click here to find and install it, if you haven't)
If the issue persists, I recommend you reinstall the drivers using the recovery manager:
CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.
(by the end of this document, all the issues should be resolved)
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
02-12-2020 12:49 PM
@Ang7649 The pleasure is all mine,
And let me know if you need anything else,
Take care and have an awesome day, ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.