• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP ZBook Studio x360 G5 Convertible Workstation
Microsoft Windows 10 (64-bit)

Two days ago when turning on the laptop I automatically came in the Boot Menu [UEFI- Windows Boot Manager]. I used the escape button first and after that the option to normally start the laptop. Everything seemed to be working... Rebooting went OK.
The only thing is that from that moment the orange LED [mute key / F5] is always on, even when the laptop is completely switched off.

In Windows, when I press the mute key, the LED turns off for a few seconds and will switch on again automatically. The mute key is working properly in Windows, only the LED keeps burning.
Shutting the laptop completely down, the mute key will turn off also, but automatically switches on again after a few seconds.

Anyone? 😕

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.