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‎12-18-2022 10:22 PM - edited ‎12-18-2022 10:22 PM

HP Recommended

I have a few HP computers. When I query the BIOS info on my tablet, it is the only computer I have that doesn't match my Model number or should I say, it is ambiguous.   Examples are:  K039 which matches, J073cl which matches.  But on my tablet I have a HP Notebook x2 - 10-p018wm.   when I query the info or even look it up in windows settings, it doesn't match.  

WMIC csproduct list 
shows the same thing as in windows settings.  I get something like this. that I will post, but I don't know why they made the bios like that and all updates never fix the problem

HP Notebook  detachable - 10-p0xx..   
How in the world  is that supposed to help to download drivers.  it's so stupid they put XX for my needed numbers to look up my drivers. 

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1 REPLY 1

‎12-23-2022 07:29 AM

HP Recommended

@XXS

 

Welcome to the HP support community.

 

I understand that product details in BIOS and Windows are different, I am glad to assist you.

Please send pictures of product details in BIOS and Windows for further assistance on this. 

Sandytechy20
I am an HP Employee

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