My Battery is not fully charging

[di_Sulmona]

My battery is not fully charging.  It will only go up to about 75% to 80% and then it will stop charging.  When I unplug the charger the battery only last for a short time.  I have switched out the battery but I still have the same problem (so the battery itself does not appear to be the problem).  Ideas?

[A4Apollo · Accepted solution]

Hi! @di_Sulmona, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

I understand you have battery issues with your PC.

Don't worry I'll try to help you out.

Did you make any changes to your printer?

Please provide the product number of your PC to assist you better.

As you mentioned the battery is charging only till 75% to 80 and stops charging.
 
Try updating BIOS on your PC and check if it helps. Also.try updating the drivers on your PC using HP support assistant and check if it helps.

Refer this article to know more information about using HP support assistant.

Battery cycle life is the total number of discharge-charge cycles a battery yields before it can no longer hold a useful amount of charge. Estimating the cycle life of a rechargeable Li-Ion battery is difficult because cycle life is affected by the average operating temperature of the battery and its energy discharge rate.
Basically, higher temperatures and higher energy discharge rates decrease battery cycle life. The operating temperature of the battery depends on the air temperature as well as the heat generated by the notebook itself and by its immediate environment, such as a docking station. The energy discharge (drainage) rate depends on the type of applications running on the notebook and by its power management settings.
For example, running compute-intensive applications such as CAD, gaming, and DVD movies drains the battery faster and decreases its cycle life more than running word processing applications.

Refer this article to know how to run a battery test and calibration on your laptop.

Also, refer this document to understand more about lithium-ion batteries.

Let me know if this helps!

Have a great day! 🙂

Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.

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[di_Sulmona]

Thanks MrRobot - problem solved!!!

One other question.  When you get a new battery and you need to calibrate, are you:

1. Calibrating just the battery itself?

2. Calibrating the battery to the model of computer that it is in?

3. Calibrating it to the specific computer that it is in?  In other words, if two computers are the exact same model and you calibrate the battery in one would it also be calibrated for use in the other one?

In other words, should a battery ALWAYS be calibrated in the exact computer that it is going to be used in?

Many thanks!